Will my bill look different if I choose Direct Energy?

Yes. In Texas, each Retail Electric Provider (REP) is responsible for the billing for all its customers. So any time you switch to a different REP for your Texas electricity service, your bill could look different. It might retain the same basic information explaining your rate and usage (as directed and approved by the Public Utility Commission of Texas), but each company creates its own bill.

Want to contact a customer care representative?


Please visit Contact Us and select your state of residence to view the contact information for your area.


© 2018 Direct Energy. All rights reserved. Products and services vary depending on region or market. Norton Secured