What are my payment options for Average Billing?
You can use the same payment options for your electricity bill payment as you would with regular billing. Here are the different payment methods:
- You can sign up for AutoPay to have the amount automatically paid each month.
- You can pay through your Online Account Manager.
- Call our automated phone system to pay your bill at your convenience, 24/7/365 at 1-888-305-3828.
- By mail: Write your check or money order payable to Direct Energy. Be sure and write your account number on your check or money order.
- Direct Energy
- P.O. Box 660896
- Dallas, TX 75266
- Pay in Person: There are a number of places where you can pay your bill in person. Find the payment station near you. We accept credit/debit cards and checks.
Want to contact a customer care representative?
Please visit Contact Us and select your state of residence to view the contact information for your area.