Who is Alexa and what is an Alexa skill?

Alexa is Amazon's voice service, accessed through the Echo Dot.

Alexa skills are voice-driven capabilities that work like apps. You can enable and disable skills, using the Alexa app or a web browser, in the same way that you install and uninstall apps on your smart phone or tablet. You can add Alexa skills to your Echo to bring products and services like Direct Energy to life.

Want to contact a customer care representative?


Please visit Contact Us and select your state of residence to view the contact information for your area.


© 2018 Direct Energy. All rights reserved. Products and services vary depending on region or market. Norton Secured