Live Brighter Weekends Frequently Asked Questions for North America, Live Brighter Weekends

Live Brighter Weekends FAQs

  • How do Live Brighter Weekends work?

    You will not be charged for your electric supply consumption from 6pm Friday evening through 11:59pm on Sunday night. This will last for your entire contract term.

    From 12am Monday morning to 5:59pm Friday night, you will be charged the fixed electricity rate you agreed to when you signed up for this plan.

    Please see your Electricity Facts Label or Rate Plan Summary for more...

  • What are the hours for Live Brighter Weekends?

    The hours for the Direct Energy Live Brighter Weekends plan are 6pm Friday to 11:59pm Sunday.

    You will NOT be charged for your electric supply consumption during that time period for your entire contract term.

    Please see your Electricity Facts Label or Rate Plan Summary for more...

  • Who is eligible for Live Brighter Weekends?

    To be eligible for the Direct Energy Live Brighter Weekends plan, you must meet these stipulations:

    • Be 18 years or older;
    • Live in a single family residence with a provisioned smart meter OR Live in a multi-family complex (duplex, apartment, etc.) where each residence/unit has its own smart meter;
    • Be the existing Direct Energy account holder or spouse.

    Please see your Electricity Facts Label or Rate Plan Summary for more...

  • How much of my rate is actually free with Live Brighter Weekends?

    When you choose a Live Brighter Weekends plan from Direct Energy, you will not pay for any of your electric supply consumption from 6pm Friday to 11:59pm Sunday. "Electric supply consumption" includes the portions of your electric rate assessed by both Direct Energy and the Transmission & Distribution Service Provider (TDSP, also known as the TDU or utility company) for your area.

    Please see your Electricity Facts Label or Rate Plan Summary for more...

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