When will I receive my $50 Visa® Prepaid Card?

Once the promotion ends on February 28, 2018, please allow 6-8 weeks to receive your $50 Visa Prepaid Card. Visa Prepaid Cards will be mailed to the address included on your Direct Energy account. Visa Prepaid Cards can only be mailed to an address located within the US.

Want to contact a customer care representative?

Please visit Contact Us and select your state of residence to view the contact information for your area.

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