Does Direct Energy charge a fee to transfer my service?

Direct Energy will not charge you a fee to transfer your service. However, you may be assessed a one-time new connection fee by your local utility company, also known as the Transmission and Distribution Service Provider (TDSP) or Transmission and Distribution Utility (TDU) on your first bill at your new service address. This new connection fee ranges from $3.20 to $54.00, depending upon your TDSP.

Learn more about non-recurring fees and other TDSP charges.

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