What is the Public Utility Commission of Texas?

The Public Utility Commission of Texas (PUCT) is the state agency that is responsible for the regulation and oversight of electric services in Texas. The PUCT regulates the delivery of electricity to ensure the safety and reliability of your electric service. The mission of the PUCT is to protect customers, foster competition, and promote high quality infrastructure. Companies like Direct Energy work direct with the PUCT to provide power to your home or business.

Want to contact a customer care representative?

Please visit Contact Us and select your state of residence to view the contact information for your area.

Contact Us