You should fax your completed tax exemption certificate to our Customer Care Center at 1-800-457-9686 or mail us a copy of the certificate to the following address in order to process your exemption:
Direct EnergyUnless we have a certificate on file, we are required to charge you sales tax.
PMB #51, 7385 North State Route 3
Westerville, OH 43082
Please visit Contact Us and select your state of residence to view the contact information for your area.