When will my service with Direct Energy begin?
Your service will begin when your local utility company conducts your next meter read date after your switch to Direct Energy has been processed by the utility company. This change will be reflected on your bill within 1 to 2 billing cycles.
Want to contact a customer care representative?
Please visit Contact Us and select your state of residence to view the contact information for your area.
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Our home protection products cover all the appliances and home systems you count on every day, plus a network of expert technicians who will be there when you need them.
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