When will my service with Direct Energy begin?

Your service will begin when your local utility company conducts your next meter read date after your switch to Direct Energy has been processed by the utility company. This change will be reflected on your bill within 1 to 2 billing cycles.

Want to contact a customer care representative?

Please visit Contact Us and select your state of residence to view the contact information for your area.

© 2018 Direct Energy. All rights reserved. Direct Energy and the Lightning Bolt design are registered trademarks or trademarks of Direct Energy Marketing Limited in the United States and/or Canada used under license, as applicable. Products and services vary depending on region or market. Norton Secured