Will I lose service if I switch to Direct Energy?

You should not lose service if you switch to service with us from your utility or another supplier. Direct Energy Business works closely with your local utility or supplier to coordinate the date you begin service with us and when service ends with your utility or supplier. This ensures that you have no disruption in service as you move from one service provider to another.

Want to contact a customer care representative?

Please visit Contact Us and select your state of residence to view the contact information for your area.

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