Billing Information FAQS for Indiana
Billing Information FAQs
How can I receive assistance paying my Direct Energy bill?
If you need to set up a Payment Arrangement for a bill, you should contact your local Indiana utility company to make a plan to pay your balance. Natural Gas Utility NIPSCO - 1-800-634-3524
What do I do if I notice an error on my bill?
If you have any questions about your natural gas charges on the bill you receive from your local utility in Indiana, please contact our Customer Care Team at 1-888-548-7540. If you have questions about your total bill, please...
Where do I send my payment after I switch to Direct Energy?
You will continue to send payment for your monthly utility bill to your local utility company in Indiana. Natural Gas Utility NIPSCO - 1-800-634-3524
Who do I contact to change my payment due date?
You should contact your local utility company in Indiana to request a change to your payment due date. Natural Gas Utility NIPSCO - 1-800-634-3524
Feeling a little social?
Please visit our social network pages.
Want to contact a customer care representative?
Please visit Contact Us and select your state of residence to view the contact information for your area.
Direct Energy
-
Natural Gas
Energy Plans For Your Business
Whether you operate a small business or large commercial enterprise, we have solutions for you.
Business Rates -
Home Protection
Don't Face Household Breakdowns Alone
Our home protection products cover all the appliances and home systems you count on every day, plus a network of expert technicians who will be there when you need them.
Learn More
- Learn
- Call Us: 1-855-461-1926
-
Log In
Forgot Username? Forgot Password? First Time User? Create an Account Business account? Sign in to MyAccount
