Renew Your Contract Frequently Asked Questions for Indiana, Renew Your Contract

Renew Your Contract FAQs

  • How do I renew my plan with Direct Energy?

    You can renew your existing Direct Energy service online quite easily. This can be done up to 60 days before your fixed-rate plan contract is set to expire. Direct Energy will contact you by mail, e-mail, and/or Online Account...

  • When does my new rate go into effect after I renew my plan?

    If you renew, your new rate will go into effect during your next billing cycle rather than at the end of your initial contract.

  • How do I know when it's time to renew my plan?

    Direct Energy contacts customers on a fixed-rate contract plan with plan renewal information via e-mail, phone call, and traditional paper mail beginning 60 days in advance of your estimated contract expiration date. In general,...

Feeling a little social?

Please visit our social network pages.

Want to contact a customer care representative?

Please visit Contact Us and select your state of residence to view the contact information for your area.

© 2018 Direct Energy. All rights reserved. Products and services vary depending on region or market. Norton Secured