Direct Your Energy Insights Tool FAQS for Ma

Direct Your Energy Insights Tool FAQs

  • How can Direct Your Energy benefit me?

    Knowledge is power, and Direct Your Energy will empower you to become a smarter, more thoughtful consumer. You are no longer helpless when it comes to deciphering your energy bill – thanks to Direct Your Energy, you'll better...

  • What is Direct Your Energy?

    Direct Your Energy is a new resource for Direct Energy customers that shares easy-to-navigate tools that depict and analyze your energy usage. Designed to empower you to make more informed decisions about your energy use, each...

  • Where can I find Direct Your Energy?

    Direct Your Energy is a dashboard located within your Our Account Manager (OAM). When you log into your OAM account, you will have the option to see the dashboard and review your usage for valuable insights into your bill.

  • How do I access Direct Your Energy?

    Go to and log into your Online Account Manager. Hover over Usage and Insights in the top navigation bar and click on Direct Your Energy.

  • How does Direct Your Energy determine my usage by appliance?

    Direct Energy uses your monthly usage, your home profile information, weather data and proprietary algorithms to determine estimates of how key home systems and appliances use energy. We are able to estimate appliance usage...

  • Why should I fill out my Home Profile?

    Direct Your Energy uses your home and appliance information to feed the algorithms forecasting your bill, itemizing your usage, and personalizing your recommendations. The more you feed the math machines, the more they'll work...

  • What will I find on the Direct Your Energy dashboard?

    Through a variety of tools, Direct Your Energy will share how much energy you have used within your current and past billing periods, and what that usage cost you. The tools include: A dynamic graphical overview of your past...

  • How does Direct Your Energy compare my usage to that of my peers?

    Direct Your Energy compares your home's total energy usage to the average energy usage for homes of similar size, amenities, usage patterns, location, and other attributes. Filling out your Home Profile is an easy way to increase...

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