Online Account Manager FAQs
What information do I need to set up my Online Account Manager?
If you have never set-up your online account manager previously, you will need to go here. You will need your zip code, local utility, commodity, and account number. You can find this information by looking at your latest b...
What information do I need to retrieve my Online Account Manager Password?
To reset your password, you must enter the email address you have on file. Once you have confirmed the email address we have on file, you will need to enter your account number. Last, you will need to verify the security question...
What information do I need to retrieve my Online Account Manager Username?
To reset your username you must enter the email address you have on file. Once you have confirmed the email address we have on file, you will need to verify the security question you entered during your account registration process....
What are the Username and Password requirements for Online Account Manager?
Your Username can be 8-25 characters in length, containing letters, numbers, and characters, but no spaces. Your Password can be 8-25 characters in length, containing letters, numbers, and characters, but no spaces.
How Do I Use My Online Account Manager?
You can pay your bill online by logging into your Direct Energy Online Account Manager by entering your User Name and Password anytime. You should have created a User Name and Password when you placed your order online. If...
Feeling a little social?
Please visit our social network pages.
Want to contact a customer care representative?
Please visit Contact Us and select your state of residence to view the contact information for your area.
Direct Energy
-
Electricity
Electricity + Echo Dot
Sign up for Power on Command 24, and get fixed rate Maryland electricity plus an Echo Dot.
Sign Up
Energy Plans For Your Business
Whether you operate a small business or large commercial enterprise, we have solutions for you.
Business Rates -
Natural Gas
Natural Gas + Echo Dot
Get an Echo Dot and a low, fixed Maryland natural gas rate when you sign up for our Power on Command 24 plan.
Sign Up
Energy Plans For Your Business
Whether you operate a small business or large commercial enterprise, we have solutions for you.
Business Rates -
Home Protection
Don't Face Household Breakdowns Alone
Our home protection products cover all the appliances and home systems you count on every day, plus a network of expert technicians who will be there when you need them.
Learn More
- Learn
- Sign Up
- Call Us: 1-855-461-1926
-
Pay Bill
Forgot Username? Forgot Password? First Time User? Create an Account Business account? Sign in to MyAccount
