Frequently Asked Questions
Paying Your Bill with Direct Energy FAQs
How long does it take before my payment is posted to my Online Account Manager?
Because you submit your payment to your utility company in Massachusetts and not Direct Energy, payments may take up to 2 business days to post and reflected within your Online Account Manager. Electricity Utility National...
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Direct Energy
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Electricity
Electricity + Echo Dot
Get an Echo Dot and fixed rate Massachusetts electricity when you sign up for our Power on Command 24 plan.
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Energy Plans For Your Business
Whether you operate a small business or large commercial enterprise, we have solutions for you.
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Natural Gas
Natural Gas + Echo Dot
Get an Echo Dot and fixed rate Massachusetts natural gas when you sign up for our Power on Command 24 plan.
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Energy Plans For Your Business
Whether you operate a small business or large commercial enterprise, we have solutions for you.
Business Rates -
Home Protection
Don't Face Household Breakdowns Alone
Our home protection products cover all the appliances and home systems you count on every day, plus a network of expert technicians who will be there when you need them.
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Pay Bill
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