About Direct Energy Frequently Asked Questions for New Hampshire, About Direct Energy

About Direct Energy FAQs

  • Who is Direct Energy?

    Direct Energy is one of North America's largest competitive energy suppliers of electricity, natural gas, and related services. Direct Energy operates in 10 Canadian provinces, 46 states in the U.S., and the District of Columbia, which includes more than 6 million customer relationships. With approximately 6,000 employees, we are active in residential service, small and medium business service, C&I retail business service, and home services to ensure we remain a stable, long term partner to the millions of customers we serve both in the United States and...

  • Why should I choose Direct Energy?

    Every day across North America, more than 6 million residential, business and services customers turn to Direct Energy for their electricity and natural gas, home energy services, energy efficient solutions and more. Direct Energy is one of the largest competitive retailer of energy and related services in North America.

    At Direct Energy, we source, generate, trade, service and supply energy to meet your current and future energy...

  • Are you affiliated with my local utility?

    Every day across North America, more than 6 million residential, business and services customers turn to Direct Energy for their electricity and natural gas, home energy services, energy efficient solutions, and more. Direct Energy is one of the largest competitive retailers of energy and related services in North America.

    By investing in energy efficiency and innovation while delivering choices in a variety of retail electricity and natural gas products, Direct Energy is supporting the development of tomorrow's energy markets...

  • How are you different from your competitors?

    As one of North America's largest energy and energy-related services providers, Direct Energy is a diverse, vertically-integrated, and financially strong North American energy company with a solid record of growth in the past decade.

    • Direct Energy provides customers with choice and support in managing their energy costs through a portfolio of innovative products and services.
    • Direct Energy has more than 6 million residential and commercial customer relationships in 46 states and the District of Columbia in the US, and 10 provinces in Canada, and serves more residential customers than any other competitive energy retailer on the continent.
    • We attribute our success to our ability to adapt, innovate, and earn the trust of customers in a competitive marketplace.
    • We have adapted to changing markets by entering new geographies, varying our customer base to include both residential and business consumers, and developing a wide range of product lines tailored to address individual customer...

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