What is a true-up settlement, and why is it needed for my budget billed plan?

A true-up settlement reconciles your budget billing account and takes into consideration many factors, including your previous usage and any unpaid usage that has accrued on your account. A true-up settlement takes place when a cancellation or termination occurs for a budget billing plan, and due to the assignment to a new supplier, it is included as part of the process to close your Energetix budget billed account.

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