Your friend has 24 hours after enrolling to call Direct Energy and provide your referral code.
If you referred a friend to Direct Energy: After the person you referred has successfully enrolled with Direct Energy and paid their first bill in full and on time, you will receive your Direct Energy $50 Visa® Prepaid...
No, you can call customer care at 1-855-461-1926 with your referrer's number within 24 hours after you complete your enrollment.
Visit www.directenergy.com/refer-a-friend or log into your online account.
There are no limits. For every eligible referral that is successful, you get a Direct Energy $50 Visa® Prepaid Card. It's that simple. Just log into your Online Account Manager at Direct Energy and follow the easy instructions...
Direct Your Energy is a new resource for Direct Energy customers that shares easy-to-navigate tools that depict and analyze your energy usage. Designed to empower you to make more informed decisions about your energy use, each...
Direct Your Energy is a dashboard located within your Our Account Manager (OAM). When you log into your OAM account, you will have the option to see the dashboard and review your usage for valuable insights into your bill.
Through a variety of tools, Direct Your Energy will share how much energy you have used within your current and past billing periods, and what that usage cost you. The tools include: A dynamic graphical overview of your...
Go to DirectEnergy.com and log into your Online Account Manager. Hover over Usage and Insights in the top navigation bar and click on Direct Your Energy.
Knowledge is power, and Direct Your Energy will empower you to become a smarter, more thoughtful consumer. You are no longer helpless when it comes to deciphering your energy bill – thanks to Direct Your Energy, you'll better...
If you have never set-up your online account manager previously, you will need to go here. You will need your zip code, local utility, commodity, and account number. You can find this information by looking at your latest b...
Your Username can be 8-25 characters in length, containing letters, numbers, and characters, but no spaces. Your Password can be 8-25 characters in length, containing letters, numbers, and characters, but no spaces.
You can pay your bill online by logging into your Direct Energy Online Account Manager by entering your User Name and Password anytime. You should have created a User Name and Password when you placed your order online. If...
To reset your username you have the choice of receiving a verification link by entering your email address you have on file, or answering a Security Question that was entered during the registration process.
To reset your password, click "forgot password" on the login page. If you know your username, enter the username you have on file. If you do not know your username, you can confirm the email address we have on file, and a verification...
When you sign up for a fixed-rate plan, you are locked in a specific rate for the length of the contract term. This rate is based on what Direct Energy thinks the market will behave like over the length of the contract term; and...
At Direct Energy, we believe in providing customers with energy choice. Therefore, we offer many plans to meet the needs of your home and family. This includes fixed-rate plans, variable-rate plans, plans with 100% renewable energy,...
You will NOT be charged for your electric supply consumption on Saturdays for the entire contract term of your agreement. From Sunday to Friday, you will be charged a fixed electricity rate, so you can move your weekday household...
The hours for the Direct Energy Free Power Saturdays plan are 12 a.m. to 11:59 p.m. every Saturday. You will NOT be charged for your electric supply consumption during that time for contract term of your agreement.
Our Peak Savings plan offers you the chance to pay one fixed rate when energy usage cycles are high and a reduced fixed rate when energy usage cycles are lower. During busy afternoon and evening hours, when everyone is using...
Your rewards will begin to be applied to your Fuel Rewards account earned through your Direct Energy plan on the first day of the following month that you begin service with Direct Energy.
Fuel Rewards savings can be applied to regular, plus and diesel fuel grades.
No, you will not be refunded.
You can check your balance and view expiring rewards online, text BALANCE to 83835, or download the Fuel Rewards mobile app.
At this time, this offer is currently only available to new Direct Energy customers.