Frequently Asked Questions

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  • About Direct Energy

    • Who is Direct Energy?

      Direct Energy is one of North America's largest competitive energy suppliers of electricity, natural gas, and related services. Direct Energy operates in 8 Canadian provinces, 50 states in the U.S., and the District of Columbia,...

    • How are you different from your competitors?

      As one of North America's largest energy and energy-related services providers, Direct Energy is a diverse, vertically-integrated, and financially strong North American energy company with a solid record of growth in the past...

    • Why should I choose Direct Energy?

      Every day across North America, nearly 4 million residential, business and services customers turn to Direct Energy for their electricity and natural gas, home energy services, energy efficient solutions and more. Direct Energy...

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