Direct Energy customers do not have to be enrolled in Paperless Billing. This is an optional service we offer to interested customers. Please be advised that customers not enrolled in Paperless Billing will still receive a courtesy e-mail the day a new bill is generated. If you want to be removed from Paperless Billing with Direct Energy, you can call Customer Service at 1-855-461-1926 to speak with a live phone representative or un-enroll by logging into your Online Account Manager.
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Get free electricity in Texas with our Free Power Weekends plan. Receive the most free weekend hours in Texas for 12 months!*Learn More
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Whether you operate a small business or large commercial enterprise, we have solutions for you.Business Rates
The Direct Energy Learning Center is your trusted source for a wide range of home-related topics such as energy efficiency, energy safety tips, weather preparedness, and moreLearn More
From energy efficiency tips, recipes, and décor, to home maintenance or weather preparation, Direct Energy has content to enrich your everyday life.Read More