Does Direct Energy offer a leveled or average payment plan to its customers?

Yes, we do have such a service, though we refer to it as "Average Billing." You can call Customer Service at 1-855-461-1926 to speak with a representative in order to express your interest in receiving more information on Average Billing for your service address.

Want to contact a customer care representative?


Please visit Contact Us and select your state of residence to view the contact information for your area.

Contact Us

© 2018 Direct Energy. All Rights Reserved. Direct Energy and the Lightning Bolt design are registered trademarks or trademarks of Direct Energy Marketing Limited in the United States and/or Canada used under license, as applicable. PUCT Certificate No. 10040. Norton Secured