Can I edit payments I have already scheduled?

Certainly! To edit the payments you already have scheduled, please follow these instructions:

  1. Hover over Billing & Payments tab and select Pay Your Bill from the drop-down menu.
  2. Click Scheduled Payments.
  3. To edit a scheduled payment, click the radio button of the payment you want to edit.
  4. Click the edit or delete button to make changes.

Want to contact a customer care representative?


Please visit Contact Us and select your state of residence to view the contact information for your area.

Contact Us

© 2018 Direct Energy. All Rights Reserved. Direct Energy and the Lightning Bolt design are registered trademarks or trademarks of Direct Energy Marketing Limited in the United States and/or Canada used under license, as applicable. PUCT Certificate No. 10040. Norton Secured