Why do I need to have a valid e-mail address or text capabilities?

We will validate your communication preference to receive daily notifications about your usage and account balance.

You can always make a payment at any time by logging into your Online Account Manager.

Want to contact a customer care representative?


Please visit Contact Us and select your state of residence to view the contact information for your area.

Contact Us

© 2018 Direct Energy. All Rights Reserved. Direct Energy and the Lightning Bolt design are registered trademarks or trademarks of Direct Energy Marketing Limited in the United States and/or Canada used under license, as applicable. PUCT Certificate No. 10040. Norton Secured