Why do I need to have a valid e-mail address or text capabilities?
We will validate your communication preference to receive daily notifications about your usage and account balance.
- You will receive a message via text or email with your Payment Number.
- Once you make your first payment, you will get a payment confirmation via text or email.
- Once your service begins, your smart meter keeps track of your energy usage, and we inform you daily regarding your usage and account status.
- When your balance gets low, we send you a message via text or email telling you it is time to add money to your account in order to maintain a positive balance.
You can always make a payment at any time by logging into your Online Account Manager.
Want to contact a customer care representative?
Please visit Contact Us and select your state of residence to view the contact information for your area.
Contact Us