How will I receive activity notifications?

Hive View sends a notification when it detects motion, sound or a person. You can receive push or email notifications as well as text notifications with Hive Video Playback. When you install Hive View, notifications will be turned on via push and email by default. This includes system alerts if your camera is offline/online, has low battery or gets too hot. Ensure that you enable permissions to receive push notifications from the Hive app in your phone's settings. See your phone manufacturer's instructions for information on how to do this.

To learn more about your Hive View, visit Hive FAQs:

General FAQs | Installation FAQs | Using the Hive View

Want to contact a customer care representative?


Please visit Contact Us and select your state of residence to view the contact information for your area.

Contact Us

© 2019 Direct Energy. All Rights Reserved. PUCT Certificate No. 10040. Norton Secured