How do I view my Hive View HD live stream?

To use your livestream, follow the steps below:

  1. Login to your Hive app with your username and password (if needed)
  2. Select the camera you wish to view from the dashboard
  3. Select "Go Live" in the viewing pane

You can stop the live stream by selecting "Pause" from the control screen in your Hive app (available by tapping the viewing pane when a livestream is playing).

If there's a problem with your livestream, you'll see an error message on the app screen. Select the "Refresh" icon to try again. If you keep seeing "Oops something went wrong" and can't restart livestream, try going to the app dashboard, refreshing and then returning to your camera and selecting "Go Live".

If camera monitoring is switched off, you'll see a "monitoring off" message in the viewing pane. You can't livestream until it's switched back on. You can do this using the shield icon under the viewing pane in the app. When the camera is switched off at the unit or has no connection, an offline message appears in the viewing pane in the Hive app. You won't be able to livestream without internet connection.

To learn more about your Hive View, visit Hive FAQs:

General FAQs | Installation FAQs | Using the Hive View

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