Can I further customize my Direct Your Plan order after it is completed?
Hooray! Thanks for placing your customized Direct Your Plan order with us! Sadly, you can't make any changes to that order now that it's completed and in our system. However, you can add the non-energy products we offer for every plan - stuff like Plenti Rewards, Support Green, DES products, and more. Just be sure to ask the phone rep when you call 1-855-461-1926 for assistance.Want to contact a customer care representative?
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Electricity
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Pay your bill the way you want: online, in person, by phone, or through the mail. You can even pay though your Amazon Echo Dot with the Direct Energy Skill. Or, sign up for Auto Pay and never miss a payment again.
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Home Protection
Don't Face Household Breakdowns Alone
Our home protection products cover all the appliances and home systems you count on every day, plus a network of expert technicians who will be there when you need them.
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