Good question! No one likes filling out a form online with their preferences, only to receive the wrong product or service. With Direct Your Plan, you have several opportunities to review your selections during the order process, and you'll receive communication via e-mail from Direct Energy after you place your service order to confirm your choices. Also, a Welcome Packet with the details of your plan will be mailed to you within 30 days after you complete your order.
We want you to get exactly what you want from your electricity service ? that's the whole point of Direct Your Plan!
Please visit Contact Us and select your state of residence to view the contact information for your area.Contact Us
Get free electricity in Texas with our Free Power Weekends plan. No electric provider in Texas offers more free weekend hours!*Learn More
Pay your bill the way you want: online, in person, by phone, or through the mail. Or, sign up for Auto Pay and never miss a payment again.Pay Your Bill
You can trust our experienced electricians, plumbers, and HVAC technicians to deliver the assistance you need.Learn More
The Direct Energy Learning Center is your trusted source for a wide range of home-related topics such as energy efficiency, energy safety tips, weather preparedness, and moreLearn More
From energy efficiency tips, recipes, and décor, to home maintenance or weather preparation, Direct Energy has content to enrich your everyday life.Read More