I just signed up with Direct Your Plan with Direct Energy. When will my service begin?

First of all, thanks for choosing us for your Texas electricity needs.

In general, a standard switch takes about 3 business days to complete.

If you switch before your contract with your current company expires, then you'll switch on the day you selected when you signed up for service with us.

In either case, you don't need to call your current company to inform them about the switch. We'll do that for you to ensure you don?t experience an interruption in your power. And you'll receive your first bill with us within 4-6 weeks after your new service with us starts.

Want to contact a customer care representative?

Please visit Contact Us and select your state of residence to view the contact information for your area.

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