What notifications will I receive from Direct Energy Mobile Wallet?
We will remind you about your payment due date, let you know when we've received your payment and tell you that your new bill has arrived. You can manage your notifications to choose how and when you want to be notified.
Will notifications beep or buzz my phone?
No, we will simply light up your screen with the notifications you have enabled.
Want to contact a customer care representative?
Please visit Contact Us and select your state of residence to view the contact information for your area.
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Direct Energy
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Electricity
Free Nights + Echo Dot
Get 12 hours of free electricity every night for a year and an Amazon Echo Dot with our Twelve Hours on Command 12 plan.
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Pay Your Bill
Pay your bill the way you want: online, in person, by phone, or through the mail. You can even pay though your Amazon Echo Dot with the Direct Energy Skill. Or, sign up for Auto Pay and never miss a payment again.
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Home Protection
Don't Face Household Breakdowns Alone
Our home protection products cover all the appliances and home systems you count on every day, plus a network of expert technicians who will be there when you need them.
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