Is the Direct Energy Mobile Wallet secure? How?

Yes, Apple and Google have built secure mechanisms for us (and only us) to update the card in your wallet. Further, the security built into your smartphone and the wallet applications ensure that your information remains yours alone.

Want to contact a customer care representative?


Please visit Contact Us and select your state of residence to view the contact information for your area.

Contact Us

© 2019 Direct Energy. All Rights Reserved. PUCT Certificate No. 100400. Norton Secured