Can I opt-out of notifications from Mobile Wallet?

Yes. On Apple Wallet, you can flip the Automatic Updates switch on the action screen or tap Remove Pass to stop notifications.

On Google Pay, you can access the settings within the app to turn off notifications from us or you can remove the Direct Energy card from Google Pay.

Want to contact a customer care representative?


Please visit Contact Us and select your state of residence to view the contact information for your area.

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