Do I have to turn off paper invoicing to participate?

When you enroll with Direct Energy Mobile Wallet, you will automatically be enrolled onto paperless billing. You can also view a copy of your bill through the links in your Wallet. If you decide you want to receive paper invoices, you can change your billing preferences without affecting your enrollment in Mobile Wallet.

Want to contact a customer care representative?

Please visit Contact Us and select your state of residence to view the contact information for your area.

Contact Us