You will get daily Account Updates so you know your balance and usage, which can help you manage your energy costs. We will also send you a warning notice three to seven days before your account balance is estimated to reach zero. You can choose email or text message as your communication preference so you don't have to deal with any missed mail or papers.
Please visit Contact Us and select your state of residence to view the contact information for your area.Contact Us
Get free electricity in Texas with our Free Power Weekends plan. No electric provider in Texas offers more free weekend hours!*Learn More
Pay your bill the way you want: online, in person, by phone, or through the mail. Or, sign up for Auto Pay and never miss a payment again.Pay Your Bill
You can trust our experienced electricians, plumbers, and HVAC technicians to deliver the assistance you need.Learn More
The Direct Energy Learning Center is your trusted source for a wide range of home-related topics such as energy efficiency, energy safety tips, weather preparedness, and moreLearn More
From energy efficiency tips, recipes, and décor, to home maintenance or weather preparation, Direct Energy has content to enrich your everyday life.Read More