Am I Eligible for the Reduce Your Use Rewards?

You're eligible to participate in the Reduce Your Use Rewards program if you live in Texas, have a smart meter, and are serviced by either Oncor, Centerpoint, AEP Central, or AEP North. You are eligible if you are a current Direct Energy customer and have either a fixed-rate or variable-rate plan*. Prepaid customers are not eligible to participate.

You can enroll by logging into your MyAccount and clicking on the "Reduce Your Use Rewards Program" link in your Online Account Manager.

*Excludes all customers who have received a Nest thermostat from Direct Energy.

Want to contact a customer care representative?


Please visit Contact Us and select your state of residence to view the contact information for your area.

Contact Us

© 2018 Direct Energy. All Rights Reserved. Direct Energy and the Lightning Bolt design are registered trademarks or trademarks of Direct Energy Marketing Limited in the United States and/or Canada used under license, as applicable. PUCT Certificate No. 10040. Norton Secured