You're eligible to participate in the Reduce Your Use Rewards program if you live in Texas, have a smart meter, and are serviced by either Oncor, Centerpoint, AEP Central, or AEP North. You are eligible if you are a current Direct Energy customer and have either a fixed-rate or variable-rate plan*. Prepaid customers are not eligible to participate.
You can enroll by logging into your MyAccount and clicking on the "Reduce Your Use Rewards Program" link in your Online Account Manager.
*Excludes all customers who have received a Nest thermostat from Direct Energy.
Please visit Contact Us and select your state of residence to view the contact information for your area.Contact Us
Get free electricity in Texas with our Free Power Weekends plan. No electric provider in Texas offers more free weekend hours!*Learn More
Pay your bill the way you want: online, in person, by phone, or through the mail. Or, sign up for Auto Pay and never miss a payment again.Pay Your Bill
You can trust our experienced electricians, plumbers, and HVAC technicians to deliver the assistance you need.Learn More
The Direct Energy Learning Center is your trusted source for a wide range of home-related topics such as energy efficiency, energy safety tips, weather preparedness, and moreLearn More
From energy efficiency tips, recipes, and décor, to home maintenance or weather preparation, Direct Energy has content to enrich your everyday life.Read More