How can I be removed from Direct Energy's Reduce Your Use Rewards Program?

The Reduce Your Use Rewards program is voluntary and there are no penalties to be removed from the program with Direct Energy. You can call login to your Online Account Manager to see removal options or call Customer Service at 1-888-305-3828 to speak with a Phone Representative.

Power-to-Go customers are not eligible for removal from the Reduce Your Use Rewards program.

Want to contact a customer care representative?

Please visit Contact Us and select your state of residence to view the contact information for your area.

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