Once a Peak Event has been declared, Direct Energy will contact customers through a variety of means:
To confirm your enrollment, you can log into your Direct Energy Online Account Manager so you can ensure that Direct Energy has your preferred e-mail address and phone number on file for your account.
Please visit Contact Us and select your state of residence to view the contact information for your area.Contact Us
Get 12 hours of free electricity every night for a year and an Amazon Echo Dot with our Twelve Hours on Command 12 plan.Learn More
Pay your bill the way you want: online, in person, by phone, or through the mail. You can even pay though your Amazon Echo Dot with the Direct Energy Skill. Or, sign up for Auto Pay and never miss a payment again.Pay Your Bill
Our home protection products cover all the appliances and home systems you count on every day, plus a network of expert technicians who will be there when you need them.Learn More
The Direct Energy Learning Center is your trusted source for a wide range of home-related topics such as energy efficiency, energy safety tips, weather preparedness, and moreLearn More
From energy efficiency tips, recipes, and décor, to home maintenance or weather preparation, Direct Energy has content to enrich your everyday life.Read More