Once a Peak Event has been declared, Direct Energy will contact customers through a variety of means:
To confirm your enrollment, you can log into your Direct Energy Online Account Manager so you can ensure that Direct Energy has your preferred e-mail address and phone number on file for your account.
Please visit Contact Us and select your state of residence to view the contact information for your area.
Contact UsGet free electricity in Texas with our Free Power Weekends plan. No electric provider in Texas offers more free weekend hours!*
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Learn MoreThe Direct Energy Learning Center is your trusted source for a wide range of home-related topics such as energy efficiency, energy safety tips, weather preparedness, and more
Learn MoreFrom energy efficiency tips, recipes, and décor, to home maintenance or weather preparation, Direct Energy has content to enrich your everyday life.
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