Most Texans have the ability to choose the electricity company for their home or business. Over 60% of the state is deregulated, but some areas are served exclusively by some electric cooperatives (also called co-ops) and municipally owned electric utilities. To determine if you live in a deregulated part of Texas, please contact the company that creates your electricity bill each month.
Please visit Contact Us and select your state of residence to view the contact information for your area.Contact Us
Pay your bill the way you want: online, in person, by phone, or through the mail. You can even pay though your Amazon Echo Dot with the Direct Energy Skill. Or, sign up for Auto Pay and never miss a payment again.Pay Your Bill
Our home protection products cover all the appliances and home systems you count on every day, plus a network of expert technicians who will be there when you need them.Learn More
The Direct Energy Learning Center is your trusted source for a wide range of home-related topics such as energy efficiency, energy safety tips, weather preparedness, and moreLearn More
From energy efficiency tips, recipes, and décor, to home maintenance or weather preparation, Direct Energy has content to enrich your everyday life.Read More