Why am I being transferred to Direct Energy LP?

Direct Energy Business and Direct Energy LP are two separate legal entities under the same parent company. The Direct Energy brand is being consolidated under the Direct Energy LP entity. To ensure our valued customers, like you, have uninterrupted service and great customer care, you will be transferred to Direct Energy LP.

Want to contact a customer care representative?

Please visit Contact Us and select your state of residence to view the contact information for your area.

Contact Us