What are the hours of operation for Direct Energy Customer Service?
Our Customer Care representatives can be reached at 1-888-305-3828.
You can also contact Direct Energy via social media at Facebook and Twitter! Customer Service representatives can answer your questions on both those social networks from 8am to 5pm CST Monday through Friday.
We're here to support you 24/7
Want to contact a customer care representative?
Please visit Contact Us and select your state of residence to view the contact information for your area.
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Direct Energy
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Electricity
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Home Protection
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Our home protection products cover all the appliances and home systems you count on every day, plus a network of expert technicians who will be there when you need them.
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