How does an Average Billing Plan work with Direct Energy?

The Average Billing Plan averages your monthly invoice to provide a way for you to budget energy dollars. The Average Billing Plan is convenient because it bills you approximately the same amount each month, though the amount could differ slightly from month to month based on taxes, pass-through charges, and other fees. Your usage is reviewed monthly and adjustments made to the installment amount based on the your actual usage.

Your monthly bill is a rolling average of your electric usage for the previous 11 months plus your usage from the current month. That amount is divided by 12, taking into consideration the current month's rate with a slight adjustment for outside factors.

To be eligible for an Average Billing Plan:

  • Your account must be current in order to be set up on Average Billing Plan;
  • All your subsequent invoices must be paid on time;
  • You are not currently enrolled in a Payment Extension or Deferred Payment Plan;
  • You are currently not enrolled in Summary Billing; and
  • You agree to have all active premises on the account enrolled in the Average Bill Plan.

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