Do I have to turn off paper invoicing to participate?

No, you can still receive paper invoices if you use the Mobile Wallet. You can also view a copy of your full bill within the Wallet. If you decide to sign up for paperless billing later, you can do this in your Mobile Wallet as well.

Want to contact a customer care representative?

Please visit Contact Us and select your state of residence to view the contact information for your area.

Contact Us

© 2019 Direct Energy. All Rights Reserved. PUCT Certificate No. 100400. Norton Secured