Do I have to turn off paper invoicing to participate?
No, you can still receive paper invoices if you use the Mobile Wallet. You can also view a copy of your full bill within the Wallet. If you decide to sign up for paperless billing later, you can do this in your Mobile Wallet as well.
Want to contact a customer care representative?
Please visit Contact Us and select your state of residence to view the contact information for your area.
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Direct Energy
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Electricity
Free Nights + Echo Dot
Get 12 hours of free electricity every night for a year and an Amazon Echo Dot with our Twelve Hours on Command 12 plan.
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Pay Your Bill
Pay your bill the way you want: online, in person, by phone, or through the mail. You can even pay though your Amazon Echo Dot with the Direct Energy Skill. Or, sign up for Auto Pay and never miss a payment again.
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Home Protection
Don't Face Household Breakdowns Alone
Our home protection products cover all the appliances and home systems you count on every day, plus a network of expert technicians who will be there when you need them.
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Pay Bill
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