Will I receive a Power-to-Go electricity bill?

You will not receive a monthly electricity bill. Instead, you pay in advance for your electricity, making a monthly bill unnecessary. You'll have the freedom to pay any amount you want. As a Direct Energy Power-To-Go customer, you will receive daily notifications regarding your usage, estimated number of days remaining, low balance warnings, and payment confirmations.

You can view your billing and payment history in your Online Account Manager.

Want to contact a customer care representative?


Please visit Contact Us and select your state of residence to view the contact information for your area.

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