Occasional storms, heat waves, and cold fronts as well as periodic power plant repairs and maintenance, have the potential to affect supply and demand for electricity. When demand is high and supply is short, power interruptions...
Once a Peak Event has been declared, Direct Energy will contact customers through a variety of means: E-mails or text messages Online Account Manager messages To confirm your enrollment, you can log into your Direct Energy...
The Reduce Your Use Rewards program is voluntary and there are no penalties to be removed from the program with Direct Energy. You can call login to your Online Account Manager to see removal options or call Customer Service at...
With the Reduce Your Use Rewards program, customers can save 10 percent on a monthly bill following an Peak Event. The Direct Energy Reduce Your Use Rewards program is designed to help limit electricity use during the high demand...
Texas customers are automatically enrolled in the Reduce Your Use Rewards Program. If you choose to participate, you can save 10 percent by reducing your energy usage during a Peak Event. The Direct Energy Reduce Your Use Rewards...
Electricity usage fluctuates constantly due to weather conditions, commercial and industrial business hours and residential electricity usage. During the summer months, demand is usually greater as electricity is used to cool...
Participating is voluntary and simple - you simply need to reduce your energy usage when a Peak Event is called on a summer day. If you reduce your usage, you are helping help offset the demand for electricity during periods of...
You're eligible to participate in the Reduce Your Use Rewards program if you are a current Direct Energy customer, live in Texas, have a smart meter, and are serviced by either Oncor, Centerpoint, AEP Central, or AEP North. You...