Direct Energy will not charge you a fee to transfer your service. However, you may be assessed a one-time new connection fee by your local utility company, also known as the Transmission and Distribution Service Provider (TDSP) or Transmission and Distribution Utility (TDU) on your first bill at your new service address. This new connection fee ranges from $3.20 to $54.00, depending upon your TDSP.
Please visit Contact Us and select your state of residence to view the contact information for your area.Contact Us
Get 12 hours of free electricity every night for a year and a Hive View Smart Indoor Camera with our Twelve Hours on View 24 plan.Learn More
Pay your bill the way you want: online, in person, by phone, or through the mail. You can even pay though your Amazon Echo Dot with the Direct Energy Skill. Or, sign up for Auto Pay and never miss a payment again.Pay Your Bill
Our home protection products cover all the appliances and home systems you count on every day, plus a network of expert technicians who will be there when you need them.Learn More
The Direct Energy Learning Center is your trusted source for a wide range of home-related topics such as energy efficiency, energy safety tips, weather preparedness, and moreLearn More
From energy efficiency tips, recipes, and décor, to home maintenance or weather preparation, Direct Energy has content to enrich your everyday life.Read More