The criteria is based on a Utility payment data based Credit Check and many elements are taken into consideration. Direct Energy may require a deposit if you do not meet the company's credit requirements. The deposit that you pay is returned to you with interest after twelve consecutive on time payments. If you leave Direct Energy, the deposit with interest, minus any outstanding balance will be returned to you.
Learn more about deposits:
Please visit Contact Us and select your state of residence to view the contact information for your area.Contact Us