The criteria is based on a Utility payment data based Credit Check and many elements are taken into consideration. Direct Energy may require a deposit if you do not meet the company's credit requirements. The deposit that you pay is returned to you with interest after twelve consecutive on time payments. If you leave Direct Energy, the deposit with interest, minus any outstanding balance will be returned to you.
Learn more about deposits:
Please visit Contact Us and select your state of residence to view the contact information for your area.Contact Us
Pay your bill the way you want: online, in person, by phone, or through the mail. You can even pay though your Amazon Echo Dot with the Direct Energy Skill. Or, sign up for Auto Pay and never miss a payment again.Pay Your Bill
Our home protection products cover all the appliances and home systems you count on every day, plus a network of expert technicians who will be there when you need them.Learn More
The Direct Energy Learning Center is your trusted source for a wide range of home-related topics such as energy efficiency, energy safety tips, weather preparedness, and moreLearn More
From energy efficiency tips, recipes, and décor, to home maintenance or weather preparation, Direct Energy has content to enrich your everyday life.Read More