What if I am tax exempt?

You should fax your completed tax exemption certificate to our Customer Care Center at 1-866-348-4193 or mail us a copy of the certificate to the following address in order to process your exemption:

Direct Energy
PO Box 180
Tulsa, OK 74101-0180
Unless we have a certificate on file, we are required to charge you sales tax.

Want to contact a customer care representative?


Please visit Contact Us and select your state of residence to view the contact information for your area.

Contact Us