Simply download a New Occupant Statement (NOS) here, fill it out and sign it. Then send it to us along with one of the following:
Both the NOS form and one of the above supporting documents can be e-mailed to Enrollment.Exceptions@DirectEnergy.com or faxed to 1-866-814-3021. We highly recommend e-mail for faster processing.
If you need to mail your documents, please send them both to Enrollment Exceptions, 6502 South Yale Avenue #300, Tulsa, OK 74136. Please allow up to five additional business days for us to receive your documents by mail.
Please visit Contact Us and select your state of residence to view the contact information for your area.Contact Us