Protect yourself from price spikes and pay a stable energy rate each month.
In for the long haul? Protect yourself from price spikes for 2 years and take your plan with you if you move within the same service area.
Get an Amazon Echo Dot when you sign up.
Direct Energy Skill
Direct Energy's Skill on the Alexa platform enables you to ask Direct Energy to check your account balance, refer your friends, and manage your weekly and monthly energy usage. Ask Alexa, "Alexa, ask Direct Energy..."
Get More Control
Have a Hive Smart Thermostat? Now take even more control of your energy usage by enabling the Hive Alexa skill to lower and raise your temperature through your device.
Manage Your Usage
Our electricity usage insights tool shows you how much electricity you're using each month so you can anticipate your high-usage months.
Refer Your Friends
Refer your friends and get rewarded! Each time you refer a friend to Direct Energy, you'll both get a $50 Direct Energy Visa® Prepaid Card when they sign up. Easily share your referral code through email or social media right from your online account.
A Rate Plan Summary provides a summary of the plan details. This document gives you the rate, fees associated with the plan and any other important plan elements that you should know about before you decide to enroll.
The rate you see on the Rate Plan Summary does not include charges from your local utility that cover the cost of delivering power to your home.
The Terms of Service outlines the full terms of a contract agreement with Direct Energy. It gives more detailed information on billing, payment, plan options and other considerations. The terms of service document is the same for all plans of the same rate type with Direct Energy. In other words, you'll see one document for all fixed-rate plans and another for all variable-rate plans.
For Illinois residents, the Uniform Disclosure statement provides an additional snapshot of plan details. Along with information you'll find in the plan summary, this statement tells you about your right to cancel and what happens when your current plan expires.
These estimates include all recurring charges you'll see on your bill from Direct Energy and do not include charges from your utility or government taxes and fees. You can confirm this information using the plan summary and Terms of Service.
We've taught Alexa a few actions so you can interact with us.
Get your Amazon Echo or Echo Dot and plug it in.
Create your login for Direct Energy's Online Account Manager
Download the Alexa app, search "Direct Energy" and tap enable. See our Skill terms and conditions.
Alexa is Amazon's voice service, accessed through the Echo Dot.
Alexa skills are voice-driven capabilities that work like apps. You can enable and disable skills, using the Alexa app or a web browser, in the same way that you install and uninstall apps on your smart phone or tablet. You can add Alexa skills to your Echo to bring products and services like Direct Energy to life.
When you want to use Echo Dot, simply say the wake word, "Alexa," and the Echo Dot lights up and streams audio to the cloud, where the Alexa Voice Service is leveraged to recognize and respond to your request instantly.
You can find the Direct Energy skill on the Amazon Alexa app, as well as on amazon.com, ready to be enabled.
Please allow four to six weeks for your Amazon Echo Dot to arrive.
To set up the Direct Energy Skill, you will need to download the Alexa App, create a Direct Energy Account (if you do not have one already) and add the Direct Energy Skill. For more information on setup please visit: www.directenergy.com/alexa-skills. There is an instructional sheet insert in the package that will also walk you through the process.
Yes, Wi-Fi is required when using Alexa and the Echo Dot.
You can have Alexa ask Direct Energy for the following:
"Alexa, ask Direct Energy...
This plan is a fixed-rate plan. Fixed-rate plans offer a stable energy price that will stay the same for the term length of your plan, protecting you from possible price spikes.
The rate outlines your electricity price per kilowatt-hour, which stays the same for the length of your plan contract. The rate does not include charges from your local utility that may be added to cover delivering electricity to your home.
When you sign up for an electricity plan, your start date depends on when your local utility reads your meter. Your service will usually start on the next meter read date after your enrollment is finalized. Different utilities have different meter reading schedules, so check with your utility for details.
If you haven't already, you'll first need to create an account with your local utility. Unless you're moving, you should already have an account.
Have your utility account information on hand when you're ready to enroll. We'll ask you for this information so that your utility can connect you to service with us.
You can sign up by clicking the "Select Plan" button above. If you are moving to a new address, just fill out your service address information for your new home. If you are switching suppliers, we will notify your current supplier of your switch.
*Offer valid for new customers only. To utilize all features of the Echo Dot, you will need an 'always on' Wi-Fi internet service. The Echo Dot is provided by Direct Energy, Amazon is not a sponsor of this energy plan offer. If you cancel your plan early, there's a fee of $135. This plan does not have a Device Recovery Fee. Terms and Conditions apply. Allow 4-6 weeks for your Echo Dot to arrive.
Use of the Direct Energy skill on Amazon's Alexa Service (the "Skill") is conditioned upon your acceptance of our Terms and Conditions. Please read all applicable rules, policies, and terms including those with Amazon.com ("Amazon"). Use of the Skill is voluntary. By installing the Skill, you are authorizing Direct Energy to share your account information with Amazon to fulfill your request, which will then go through the internet to your Alexa-enabled device. It's possible that your interactions with the Skill may be recorded. Consult your agreements with Amazon to learn more. Amazon, Echo, Alexa and all related logos are trademarks of Amazon.com, Inc. or its affiliates.