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Natural Gas + Echo Dot

Power on Command 24

  • Get an Echo Dot*
  • Stable rate
  • 24-month term length
  • No early termination fee
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Natural Gas + Direct Energy

What to Expect from This Plan

Fixed Rate

Protect yourself from price spikes and pay a stable energy rate each month.

24 Months

In for the long haul? Protect yourself from price spikes for 2 years and take your plan with you if you move within the same service area.

Echo Dot

Get an Amazon Echo Dot when you sign up.

Manage Your Natural Gas with the Power of Your Voice

Direct Energy Skill

Direct Energy's Skill on the Alexa platform enables you to ask Direct Energy to check your account balance, refer your friends, and manage your weekly and monthly energy usage. Ask Alexa, "Alexa, ask Direct Energy..."

Get More Control

Have a Hive Smart Thermostat? Now take even more control of your energy usage by enabling the Hive Alexa skill to lower and raise your temperature through your device.

Refer Your Friends

Refer your friends and get rewarded! Each time you refer a friend to Direct Energy, you'll both get a $50 Direct Energy Visa® Prepaid Card when they sign up. Easily share your referral code through email or social media right from your online account.

Plan Documents

Contract Summary

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A Contract Summary provides a summary of the plan details. This document gives you the rate, fees associated with the plan and any other important plan elements that you should know about before you decide to enroll.

The rate you see on the Contract Summary does not include charges from your local utility that cover the cost of delivering power to your home.

Terms of Service

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The Terms of Service outlines the full terms of a contract agreement with Direct Energy. It gives more detailed information on billing, payment, plan options and other considerations. The terms of service document is the same for all plans of the same rate type with Direct Energy. In other words, you'll see one document for all fixed-rate plans and another for all variable-rate plans.

Environmental Disclosure

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Environmental Disclosures provide New Jersey residents with information on the environmental impact of a particular plan. The document discloses the sources of the energy supplied (such as coal, wind or solar energy), air emissions and energy conservation information. This gives you a clearer understanding of where the energy that powers your home is coming from.

What is an Echo Dot?

Amazon Echo devices are voice-controlled speakers designed entirely around voice – it's always ready, hands-free and fast.

Alexa is the brain behind Amazon Echo – just ask Alexa to play your favorite playlist, set a timer while cooking, switch your lights on and off, change your thermostat temperature, or even check your weather, just with your voice.

Now you can even interact with Direct Energy.

Echo Dot

What Can Alexa Do With Direct Energy?

We've taught Alexa a few actions so you can interact with us.

"Alexa, ask Direct Energy when my bill is due."
"Alexa, ask Direct Energy how much I owe."
"Alexa, ask Direct Energy for my weekly usage."
"Alexa, ask Direct Energy for my monthly usage."
"Alexa, ask Direct Energy for my yearly usage."
"Alexa, ask Direct Energy for my Refer-a-Friend code."
"Alexa, ask Direct Energy about the company."

How to Link Your Online Account Manager to the Direct Energy Skill

Plug in Echo Dot

Get your Amazon Echo or Echo Dot and plug it in.

Create online account for Direct Energy

Create your login for Direct Energy's Online Account Manager

Download Direct Energy Skill

Download the Alexa app, search "Direct Energy" and tap enable. See our Skill terms and conditions.

Frequently Asked Questions

Alexa is Amazon's voice service, accessed through the Echo Dot.

Alexa skills are voice-driven capabilities that work like apps. You can enable and disable skills, using the Alexa app or a web browser, in the same way that you install and uninstall apps on your smart phone or tablet. You can add Alexa skills to your Echo to bring products and services like Direct Energy to life.

When you want to use Echo Dot, simply say the wake word, "Alexa," and the Echo Dot lights up and streams audio to the cloud, where the Alexa Voice Service is leveraged to recognize and respond to your request instantly.

You can find the Direct Energy skill on the Amazon Alexa app, as well as on amazon.com, ready to be enabled.

Please allow four to six weeks for your Amazon Echo Dot to arrive.

To set up the Direct Energy Skill, you will need to download the Alexa App, create a Direct Energy Account (if you do not have one already) and add the Direct Energy Skill. For more information on setup please visit: www.directenergy.com/alexa-skills. There is an instructional sheet insert in the package that will also walk you through the process.

Yes, Wi-Fi is required when using Alexa and the Echo Dot.

You can have Alexa ask Direct Energy for the following:

"Alexa, ask Direct Energy...

  • ...Bill due date
  • …What’s my balance?
  • …how much was my last bill
  • …what is my [weekly, monthly, or yearly] usage.”
  • …Info about the company
  • …what is my Refer A Friend code

This plan is a fixed-rate plan. Fixed-rate plans offer a stable energy price that will stay the same for the term length of your plan, protecting you from possible price spikes.

The rate outlines your natural gas price, which stays the same for the length of your plan contract. The rate does not include charges from your local utility that may be added to cover delivering natural gas to your home.

When you sign up for a natural gas plan, your start date depends on when your local utility reads your meter. Your service will usually start on the next meter read date after your enrollment is finalized. Different utilities have different meter reading schedules, so check with your utility for details.

If you haven't already, you'll first need to create an account with your local utility. Unless you're moving, you should already have an account.

Have your utility account information on hand when you're ready to enroll. We'll ask you for this information so that your utility can connect you to service with us.

You can sign up by clicking the "Select Plan" button above. If you are moving to a new address, just fill out your service address information for your new home. If you are switching suppliers, we will notify your current supplier of your switch.

*Offer valid for new customers only. To utilize all features of the Echo Dot, you will need an 'always on' Wi-Fi internet service. The Echo Dot is provided by Direct Energy, Amazon is not a sponsor of this energy plan offer. If you cancel your plan early, there's a fee of $135. This plan does not have a Device Recovery Fee. Terms and Conditions apply. Allow 4-6 weeks for your Echo Dot to arrive.

Use of the Direct Energy skill on Amazon's Alexa Service (the "Skill") is conditioned upon your acceptance of our Terms and Conditions. Please read all applicable rules, policies, and terms including those with Amazon.com ("Amazon"). Use of the Skill is voluntary. By installing the Skill, you are authorizing Direct Energy to share your account information with Amazon to fulfill your request, which will then go through the internet to your Alexa-enabled device. It's possible that your interactions with the Skill may be recorded. Consult your agreements with Amazon to learn more. Amazon, Echo, Alexa and all related logos are trademarks of Amazon.com, Inc. or its affiliates.

Reviews

Questions & Answers

Have a question about a plan or need help placing an order?

Call us: 1-855-461-1926

Hours: 7:00am-7:00pm CT Monday-Friday, 7:00am-4:00pm Saturday
Hours (TX): 7:30am-8:00pm Monday-Saturday