Direct Energy Protection Plans
1-855-261-9822
Mister Sparky
1-800-595-8644
One Hour Heating & Air Conditioning
1-800-574-1725
Oklahoma, Contact Us Today
We are here to help you!
Think of it as us being in the right place at your right time. Whenever you need help, we want to be there to provide it. You can reach out to us over the phone, e-mail, Facebook, and Twitter to get the assistance you need.
Frequently Asked Questions
You have questions? We have answers, and we want to provide them when you need them most. Our helpful FAQ section will address your concerns - from electricity and natural gas, to home services, rewards, products, and beyond.
Search FAQ'sLooking for Direct Energy near You?
Find out where you can find Direct Energy offices, Home Service locations, and Payment locations.
Location MapSend Us A Message
Still Need Help?
If you couldn't locate the appropriate question or the answer you needed in the FAQ section, we can still help. The list of links below provides phone numbers you can call for other customer service needs, including residential and business service with Direct Energy and reporting a power emergency in your area. In case of power outage or gas leak, please contact the local utility company for your area.
Home Services
Corporate
Residential Energy, Corporate
Direct Energy
12 Greenway Plaza Suite 250
Houston, TX 77046
1-713-877-3500
Home Services
Direct Energy
80 Allstate Parkway
Markham, ON L3R 6H3
1-800-266-3939
Small Business Energy & Large Business Energy
Direct Energy
1001 Liberty Avenue, 12th Floor
Pittsburgh, PA 15222
1-800-830-5923
Social Media
