Direct Energy Protection Plans
1-855-261-9822
Mister Sparky
1-800-595-8644
One Hour Heating & Air Conditioning
1-800-574-1725
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Search FAQ'sFind out where you can find Direct Energy offices, Home Service locations, and Payment locations.
Location MapIf you couldn't locate the appropriate question or the answer you needed in the FAQ section, we can still help. The list of links below provides phone numbers you can call for other customer service needs, including residential and business service with Direct Energy and reporting a power emergency in your area. In case of power outage or gas leak, please contact the local utility company for your area.
Direct Energy Protection Plans
1-855-261-9822
Mister Sparky
1-800-595-8644
One Hour Heating & Air Conditioning
1-800-574-1725
Residential Energy, Corporate
Direct Energy
12 Greenway Plaza Suite 250
Houston, TX 77046
1-713-877-3500
Home Services
Direct Energy
80 Allstate Parkway
Markham, ON L3R 6H3
1-800-266-3939
Small Business Energy & Large Business Energy
Direct Energy
1001 Liberty Avenue, 12th Floor
Pittsburgh, PA 15222
1-800-830-5923